Returns & Exchanges

At Tough Duck, we stand by the durability of our workwear and offer a 30-day return window for items in their original, unwashed condition. We want to ensure you have the right gear for the job, so we make our exchange and refund process as rugged and reliable as our clothing.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all hangtags are attached and the garment is free of debris or wear.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking number until your refund or exchange is processed.